Store Policy
Welcome to The Cricut Club shop! We’re so glad you’re here. Please take a moment to read through our store policies before placing your order.
Orders & Processing
-
Orders are processed within 2–4 business days (Monday to Friday).
-
You’ll receive a confirmation email once your order is placed, and another when it ships (with tracking if applicable).
Shipping
-
Shipping rates are calculated at checkout based on your location.
-
We currently only ship physical products within the UK. Please check out our printable digital versions if you live outside of the UK.
-
For more info, see our Shipping Policy.
Returns & Exchanges
-
We accept returns on physical items within 14 days of delivery. Items must be unused and in original condition.
-
To start a return, email us at help@thecricutclub.com
-
Digital products (downloads, printables, etc.) are non-refundable and cannot be returned or exchanged.
-
Damaged or incorrect items? Let us know within 7 days and we’ll sort it out for you.
Digital Products
-
Once purchased, digital items are available for instant download.
-
Please double-check your email address at checkout to ensure delivery.
Customer Support
Need help? Email us at help@thecricutclub.com and we’ll get back to you as soon as possible (usually within 1–2 business days).
Thanks for shopping with The Cricut Club - we’re so excited to be part of your creative journey!
