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Store Policy

Welcome to The Cricut Club shop! We’re so glad you’re here. Please take a moment to read through our store policies before placing your order.

Orders & Processing

  • Orders are processed within 2–4 business days (Monday to Friday).

  • You’ll receive a confirmation email once your order is placed, and another when it ships (with tracking if applicable).

Shipping

  • Shipping rates are calculated at checkout based on your location.

  • We currently only ship physical products within the UK. Please check out our printable digital versions if you live outside of the UK.

  • For more info, see our Shipping Policy.

Returns & Exchanges

  • We accept returns on physical items within 14 days of delivery. Items must be unused and in original condition.

  • To start a return, email us at help@thecricutclub.com

  • Digital products (downloads, printables, etc.) are non-refundable and cannot be returned or exchanged.

  • Damaged or incorrect items? Let us know within 7 days and we’ll sort it out for you.

Digital Products

  • Once purchased, digital items are available for instant download.

  • Please double-check your email address at checkout to ensure delivery.

Customer Support

Need help? Email us at help@thecricutclub.com and we’ll get back to you as soon as possible (usually within 1–2 business days).

Thanks for shopping with The Cricut Club - we’re so excited to be part of your creative journey!

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